Shipping policy

Shipping Policy

Processing Time:

• Orders are processed within 1–3 business days.
• Orders are not processed on weekends or public holidays.

Estimated Delivery Times:

• Domestic (USA): 5–7 business days
• International: 10–21 business days (customs duties and taxes may apply separately)

Tracking:

• Once your order has shipped, you will receive a tracking number via email.

Lost or Damaged Packages:

• If your package arrives damaged or goes missing, please contact us within 48 hours at contact.elarisgroup@gmail.com.

Note: Due to regulations, some fragrance products may be subject to air shipping restrictions, which could affect delivery times.